Increasing the logistics performance by coordinating incentive systems on logistical objectives by using an socio-technical controlling for order processing

Project title Increasing the logistics performance by coordinating incentive systems on logistical objectives by using an socio-technical controlling for order processing (SoConAu)
Project duration 01.04.2010 – 31.12.2011
Results
Press release
Many small and medium sized enterprises (SMEs) miss their logistical objectives. In science and practice the recognition is gaining, that the problems in the production planning cannot be solved only by the development and use of software tools. Rather, the performance and behavior of the employees has to be focused on. They bring performance and willingness to take responsibility, show initiative, flexibility and the desire for self-development. Here are potentials, that need to be exploited to achieve the logistical objectives. In this research project an incentive system for the realization of a socio-technical controlling system for the order processing in companies was developed. Based on the ability of the employees to carry out their activities, measures were defined, that should lead to increased logistics capacity. The developed incentive system bases on logistical diagnostic indicators and was realized with the help of well-known companies. By using this system, SMEs can increase the achievement of the logistical objectives and their logistical capacity.

Publications about the project

Many small and medium enterprises (SMEs) miss their logistics objectives. In science and practice there is a growing recognition that the problems of production planning and control (PPC) cannot be solved only by the development and use of software tools. PPC systems usually have limited degrees of freedom for carrying out the tasks given to the employee. Many methods of PPC systems have the potential of influencing the behavior and performance of employees. The development of a logistics-oriented incentive system can support the logistical goal achievement of SME. Aligning incentives on operational logistics objectives anchors the objectives in the employees’ personal consciousness and everyday commitment the employees’ actions to support the logistics performance on the production level.

controlling, logsitic performance indicators, incentive system,

The performance in logistics is vitally important for Companies. However the achievement of logistics objectives is deflating in practice. A possible reason are divergent employee and company interests, which constrict an efficient order processing. Once more employees are in focus in research and practice. How to resolve these differences in employee and company interests to enhance logistics? The Incentive System which is developed by IFA and IPH in Hannover provides solutions for an effective support of logistic objectives.

incentive system, logistics, divergent employee and company interests

Sponsor

The IGF project N 04231/08 of the research association BVL was funded via the German Federation of Industrial Research Associations (AiF) in the programme of Industrial Collective Research (IGF) by the Federal Ministry for Economic Affairs and Energy (BMWi) based on a decision of the German Bundestag.

Partner

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